Securing the Human OS

Research on the AI shift and the human side of work

My aim is to gather and keep up to date what we know about how AI is changing work, and how AI can be used in ways that are close to people and support our humanity. I have studied these themes professionally as a work psychologist, psychotherapist, organisational developer, non-fiction author and researcher.

What this is about

The Human OS – the human operating system – is a metaphor for the foundation all work runs on: attention, emotion regulation, learning, information processing, judgment and relationships. AI puts a new kind of load on that foundation, and the change is moving faster than research can follow.

On this page I collect the key themes I have encountered in my work and my writing, along with the research that sheds light on them. The principles in The AI Manifesto say what to do. This page explains why.

Attention has an absolute limit

AI produces text and code many times faster than a person can read and judge it. Conscious, analytical thinking runs at about ten bits per second, and not even practice can raise that ceiling. Forcing machine output through this bottleneck leads to human overload, constant context switching and shallow review of AI output.

Research

On the blog: The 10-bit bottleneck · In the manifesto: principles 3 and 4

Work becomes more intense and boundaries blur

AI has not reduced work. It has made it more intense. Tasks expand beyond people’s core skills, reviewing half-finished work piles up on the most experienced experts, and “just one quick prompt” over lunch or late at night blurs the line between work and rest. Recovery depends on psychologically detaching from work, and AI’s low threshold for use makes that hard.

Research

On the blog: The tokenization of work and the wisdom of burnout · In the manifesto: principles 5 and 10

Drive and threat at the same time

The AI shift activates two emotion-regulation systems at once. Quick wins feed the dopamine-driven drive system, while the fear of falling behind keeps the threat system on alert. When everyone tries to stay safe by maximising their own productivity, an unspoken race begins in which the soothing system is starved. Yet that system would matter most of all for seeing the whole picture, for empathy and for sustainable solutions.

Research

  • Gilbert, P. (2009). The Compassionate Mind. Constable. The three-system model of emotion regulation: drive, threat and soothing.
  • Ranganathan, A. & Ye, X. M. (2026). AI Doesn’t Reduce Work – It Intensifies It. Harvard Business Review. Much of the intensification was self-initiated by employees.

On the blog: The AI revolution is burning employees at both ends · In the manifesto: principles 4 and 9

Skills fade when practice stops

When reasoning and decisions are handed to the machine, performance appears to improve, while the expertise behind it can quietly weaken. The short-term productivity gain is immediate and easy to measure, whereas the loss of skill is slow and invisible. That is how organisations can end up trading their deep expertise for quick wins.

Research

On the blog: The 10-bit bottleneck · AI does not make knowledge work easier – it raises the bar · In the manifesto: principles 2 and 8

Overtrust and trust fatigue

After AI has been right a hundred times in a row, people start accepting its suggestions almost automatically. Confidently presented errors get past experts too, and they create overconfidence in the quality of one’s own work. Training in critical AI use is not enough protection on its own.

Research

On the blog: Functional narcissism · In the manifesto: principles 6 and 11

Sycophancy and the erosion of honesty

Language models are trained on human feedback, and people rate agreeable answers more highly. The result is a distorted interaction that reinforces users’ belief that they are right, even when they are wrong. When it makes mistakes, a language model may use various tactics to cover them up.

Research

On the blog: The magic mirror that does not dare to say “Snow White” · Functional narcissism · In the manifesto: principle 7

The bar for expertise rises

AI does not make expert work easier. Asking good questions and judging the output require deep domain knowledge, research-method skills and an understanding of what language models can and cannot do. The expert of the future has to work like a researcher, not like AI’s assistant. Deep human expertise will not lose its value in the future – on the contrary, its value will grow.

Research

On the blog: AI does not make knowledge work easier – it raises the bar · In the manifesto: principles 1 and 2

Intimacy, attachment and mental health

Social media captured our attention. Language models are trying to capture the attachment system: they are always available, patient and validating. The intimacy economy is a growing business. Chatbots can ease mental health symptoms, but heavy emotional use is linked to lower wellbeing, especially among people with small social networks. Intimate disclosures also become company data, protected by neither professional ethics nor confidentiality.

Research

On the blog: AI hacks the attachment system · Digital confession and pastoral power of AI · In the manifesto: principle 12

About the sources

Research on the effects of AI is moving fast, and some of the sources are preprints, shared publicly before peer review. I update this page as knowledge grows. If you know of research that belongs here, please let me know.